The enhanced cameras on the latest releases of smart phones is continuous improvement. Having a patient use that phone camera to take a picture of a rash and send it to their doctor is continuous innovation.
What is the difference between continuous improvement and continuous innovation?
Continuous improvement is learning from what we have done in the past to make changes to the present. It is making beneficial changes how we interact with our customers. Increasing the value of what we are creating for them. We improve how we work together to get things done.
Continuous innovation is anticipating and predicting new and novel ways of doing things in the future. It is finding different and better ways for our customers engage with us. It is increasing our understanding of why we create things for our customers. Improving on what we get done together.
As an example, I would argue… The enhanced cameras on the latest releases of smart phones is continuous improvement. Using that camera on the phone to send a picture to a doctor for diagnosis, is is continuous innovation.
