At project meetings, PMs appear most credible when they speak deliberately and listen more. You learn more about the customer’s priorities. And what is expected of your team.
How do you like to delivery bad news?
The reality of being connected all over the world is that sometimes we aren’t nearby. The point is to be “present” with the person receiving the news, regardless of the technology you use. So yes, in person is the best. If you have the luxury.
