The best way to get information on what the customer’s priorities really are, what they think, receive real feedback, and real deadlines… is to pose an open question and then listen. Sure, it’s your responsibility to provide updates on progress – that can be done with reports and graphs and can be brief. Should be a “brief”. Then listen to the response.
When Agile and Scrum first disrupted the IT industry, they were thought of as something that changed how we managed software development projects. Over the years it has continued impacting the other teams that work in technology based companies – implementation teams and operations teams. Albeit at times in a blended fashion, where some agile concepts are adopted or morphed variations have emerged. Such as the emergence of DevOps, an Agile practice that focuses on collaboration and cooperation between development and service operations teams. Still, I find it ironic that the origins were in development, while in truth the other teams are probably better suited to an Agile philosophy.
Every leader has their own unique style of leadership that is developed out of their personality, experience, successes, and failures. There is no cookie-cutter one size fits all how-to answer on how to lead. There are as many leadership styles as there are leaders. Leadership is not a quality; it is more of a mindset […]
To create a good executive status report, be brief, present the facts clearly and make sure your summary covers all areas that need to be addressed.
The new way of working is to use a lean process of continuous improvement, where you test what works or doesn’t work, modify and adapt based on the results. This can change the engagement that you have with the digital design/development house that you are working with to provide your web site and apps.