Your strategic initiatives empower you to act or take charge before others do. You need them on your digital roadmap.
When stuck on identifying customer problems, try reframing
In my latest blog post I explore the idea of reframing customer problems. Leading to better validation and generating solutions that impact.
Reframing customer problems increases understanding
Reframing customer problems can refine our understanding of it. Make it stronger and more robust. It gives us a better foundation from which to generate solutions.
Does IT get in the way of you serving your customers?
Serving your customers is at the core of your digital strategy. Including enabling tech champions in the business that collaborate with IT.
Does your digital strategy consider what customers want?
The pandemic accelerated everyone’s digital transformation plans. It highlighted that what customers want is that you can adapt quickly to whatever happens. Customers expected you to be able to service them online and at home.
Is that back-to-school feeling a prompt for an objectives review?
Does this time of year encourage you to do an objectives review. Do you use that back-to-school feeling to launch you forward?
