Should you offer your learning platform as a free service? I believe the answer is a very big IT DEPENDS. Often on your business model. On your products. On your revenue tiers.
I’m excited to share you my enthusiasm for Searchie
I’m really excited about Searchie because it supports my vision of helping clients increase recurring revenues by creating great customer experiences. I believe that personalized experiences is a great way to turn customers into raving fans!
Using Searchie to provide a personalized onboarding experience
Offering personalized onboarding as a service is a great way to make sure that your new customers experience the value of your products and services. Using Searchie helps you do it in a way that fits their needs and tailors to how they learn.
Do you go at the speed of your customers?
I love the phrase you meet your customer where they are. Keeping pace with the speed of your customers in terms of technology change is about that too. Even if you are someone that naturally wants to jump ahead and be a trailblazer.
Does your onboarding lead customers to realize quick wins?
Providing options for a personalized onboarding path is important. But you won’t know what’s the best path unless you first listen to what they need. Often you aren’t able to listen until you first ask.
How can personalization benefit customer experience?
Next time, you encounter a vendor that provides you exactly with what you need when you need it. Don’t’ think it’s magic. It was probably personalization.
